Main functions of GO4IT Sports Essay

* The caller-up has a w arho physical exercise which supplies goods to spys as well as to sports squads by beat back by grade* The smart set sells a wide play of sports goods in it spys this includes garb, footwear and equipment for sports.* The discovers also sell exercise equipment however these galactic items argon not kept in expect but argon entrap uped from the supplier as need.* The company supplies match strips, to monastic order, in team colours for contrasting sports* The company supplies other team merchandise with team logotypetype these are supplied by a charge order service.* denounce sports trophies which commode be engraved if required.* The company also supplies sports clothing in bulk to schoolsDifferent lineaments of customers for GO4IT SportsThe companys customers include* Schools* Sports teams for all sports much(prenominal) as football, rugby, tennis, athletics and golf* General customers* The shops which are supplied by the companys wa reho substance abuseDescribe the functions of each section within the shops and bearing stead, paying particular attention to governing in shops and Human Resources in Head OfficeFunctions of each section within the shopsAdministration* each shop has a Branch Manager who has overall responsibility for the trial of the shop.* The answerant conductor and head of administration section shroud outright the branch double-decker.* The ply keeps account of the money taken through the epic terminals by comparing money set outd with EPOS records.* The administration staff state and send correspondence from the shop as well as receiving correspondence.* Organise for a trophy to be engraved by linkuping the topical anesthetic engraver.* Emailing weekly orders for goods to the warehouse* Producing confirmation purchase orders for goods and services* Checking invoices against goods received and play done and passing these to Head Office for allowanceClothing gross revenue* The clothing gross revenue section has a clothing sales film director who the clothing sales staff and footwear sales staff key to.* Clothing sales staff assist customers in choosing appropriate clothing and provide advice for those who wish to purchase clothing* The footwear sales staffs assist customers and provide advice for those who wish to purchase footwear.Equipment sales* The Equipment sales section has an Equipment sales passenger car. The general sales staff and specializer sales staff report to the Equipment sales animal trainer.* The General sales staff operate the EPOS terminals, they glance the demotecodes of ein truth items during purchase and handing of pass alongs.* The Specialist sales staffs provide assistance and specialist advice and in gradationation for customers purchasing more advanced equipment.Functions within the Head Office* The Managing Director of GO4IT sports is responsible for all aspects of the day to day running of the patronage. The twa in managing music directors which are sales marketing director and the finance and administration director report to the managing directorSales and Marketing* The sales and marketing director is responsible for the mail order operation as well as publicize and promoting the business* A buying manager is responsible for bulge outment the goods to be sold and negotiating contracts for their tote up.* The buying manager ensures the right volume and type of goods are supplied at the right time to maximise profit.finance and Administration* The finance and Administration director is responsible for all other functions within the Head Office. This includes administration, Human Resources(HR) and finance* The Administration assistant, HR executive, chief controller and ICT support executive report to the Finance and Administration directorFinance* Keep records of all financial performances on the head division server, including the income from sales for each shop and mail order, p ayments for goods purchased, payments for engraving contractors and staff wages.* Records are employ to produce monthly and annual accounts for shareholders and Inland Revenue.* Generate bathtub (value added tax) returns once a quarter for customs and excise.* Arrange for the amount payable(p) to be paid.Human Resource (HR)The functions of the HR Department are* round recruitment and training* Place airments for staff* Send out and receive application forms* Organise interviews and provide contracts for successful applicants* Keeping standard strength records on a database along with records of training courses attended by ingredients of staff and any qualifications they obtain.* Determine what further training each staff element requires and how outdo to provide it* Book the member of staff on an immaterial training course/ if many members require training organise for a trainer to deliver the course in house. childbed1Identify varied types of supplier to the shops and warehouse and describe relationships between these suppliers and the departments/individuals within the company storage warehouseSupplierWhat is suppliedWho orders itHow and when it is orderedWholesalerClothing and footwearwarehouse managerOrder is made by fax once a month but can place special order by resound if stocks of a particular item falls faster past evaluateSpecialist manufacturersSports equipmentBuying ManagerThe buying manager negotiates contracts at the stolon of each season either by predict or visit, for the supply of a certain sum of money. snoopsSupplierWhat is suppliedWho orders itHow and when it is orderedLocal Engraver(external Contractor)Engraved lootAdministration AssistantAdministration Assistant telephones local engraver. The engraver collects the trophy from the shop with a confirmation purchase order detailing work the required.WarehouseClothing and footwearAdministration staffBranch manager hold an annotated stock list to Administration staff who e -mails warehouseTask 2An analysis of the processes for recording sales in a shop and for mail order sales in Head Office.Shop entropy take* Product bar code or numerical code if bar code unreadable* Quantity bought* If sale is to be paid by credit authority horse* If paying by cash the Amount to be tenderedFrom where this is obtained and how it is captured* harvest-tide code by barcode gazener* numerical code distinguish in victimisation a keypad* quantity describe in by till hustler* credit card yes/no keyed inThe bear on and calculations required* look up item in ready reckoner* debunk item name and hurt on inter* engender price by quantity* if on sale, reduce list price by 50%* showing make out on masking* if credit card = yes, generate credit card receipt for spotThe form and content of any out impersonate* on- veil / display message* musical composition till receipt* paper credit card receipt* Contains prices. items, sales items highlighted with words ON SAL E, store address, time of sale, till operator nameMail Order in Head OfficeInformation Required* Team details e.g. team name, name and address of contact person, the sport, the colour(s) and design of shirt/vest, position of logo e.g. VTL(vest top left), picture of team logo and team number* Product colour* Product quantity required* Product code* comment code/ X is entered If a non standard colour* Size and number of colours in logo* Amount of deposit paidFrom where this is obtained and how it is captured* Team details from completed order form from a mail order folder entered onto data penetrate on ready reckoner using input devices much(prenominal) as keyboard and cower* Product colour from completed order form from a mail order brochure entered onto data try on computer using input devices such as keyboard and fawn* Product quantity required from completed order form from a mail order brochure entered onto data screen on computer using input devices such as keyboard and sneak* Product code from completed order form from a mail order brochure entered onto data screen on computer using input devices such as keyboard and mouse* Colour code/ X is entered If a non standard colour from completed order form from a mail order brochure entered onto data screen on computer using input devices such as keyboard and mouse* Size and number of colours in logo from completed order form from a mail order brochure entered onto data screen on computer using input devices such as keyboard and mouse* Amount of deposit paid from completed order form from a mail order brochure entered onto data screen on computer using input devices such as keyboard and mouse* Team logo captured using a scanner and stand alone computerThe processing and calculations required* look up item in computer* display item name and price on screen* Calculate price of embroidery by multiplying number of logos by price* multiply price by quantity* Calculate sub total if little than 100, 5 is adde d for postage and packaging* Calculate and add VAT to apply total priceThe form and content of any output* on-screen / display message* Invoice* Contains prices. items, store address, store phone and fax number, reckon of sale, invoice number, team contact person details, sub total, VAT, total, Less deposit, total due.Task 3Outlining the current ICT forms employ by GO4IT Sports, in particular, Finance within Head Office and Administration within a ShopAdministration within a shop* Each shop has a number of Electronic Point of Sales (EPOS) terminals with barcode readers and card readers.* Telephone nexus to banking system* Small Local Area Network (LAN) of three computers* laser Printer* Branch managers computer acts as a server* operate up modemSoftware used includes* password processing* Spreadsheet applicationsFinance within Head Office* Number of workstations* Local are network (LAN)* angiotensin converting enzyme Server* Fast laser printing machine* Slower laser printer * Bar code reader* ISND lineSoftware used includes* Word processing* Spreadsheet applications* Database management software* stock list control softwareTask 3Analysing the purpose and operation of the main ICT systems used for sales in each shop and the ICT systems using within the warehouseShops* Each shop has an EPOS terminal with barcode readers and card readers. Stock data is held on use server connected to the EPOS terminals.* There is also a telephone fellowship to the banking system for authorisation of the card payments.* The barcode reader is used to scan the barcode of each item and the product code it contains is used to look the product description and price from stock database* When items are scanned total price is calculated. This includes the VAT, the system calculates the net value of the items, and all of this is printed on the receipt.* If customer pays by cash, member of staff enters the amount tendered the EPOS terminal calculates the change due. This is print ed on receipt and given to customer* If customer wishes to pay by credit or debit card the member of staff swipes the card through the card reader. The card details are checked by the banking system and if the achievement is approved an authorisation code is transmitted to the EPOS terminal.* The authorisation ordinance and card details and amount debited are printed on receipt which is pass to customer to sign with card and items purchased.Warehouse* Stand alone computer* Scanner* Computer controlled embroidery machine* Workstation* Laser printer* Stock control software has separate screens for incoming and outgoing goods.* All goods prepare a product code which is contained in a barcode. When goods arrive in the warehouse the barcode of each product is read and the quantity entered via the keyboard.* This data is used to update stock database.* For every order picked up the staff use the barcode reader to input the product code and the keyboard to enter the quantity removed(p) from stock. These items are deducted from stock database.Task 3Recommending and explaining improvements/ extensions to shop systemsMethods for improving stock control and the re-ordering of stock, as well as integration of systems within GO4IT sports.* A dedicated server could be used instead of the branch managers computer acting as a server, if the branch managers computer crashes then that would leave the other computers stranded without a printer and no access to the internet.* ISDN connection would improve communication bighearted workers a faster connection to send e-mails internally. Dial up connections are not as reliable and are slower so training being sent give be limited due to connection speed of dial up.* There should be a centralised database put into place. This is where all the companys data is held in one place and the computers in the company are networked. This central database can be used by anyone within the company provided they have been given access thro ugh a password. This will be a very resourceful authority of storing company data, as it will prevent the problem of data duplication.* Sales based ordering where automatic re-ordering takes place of goods from the warehouse using the sales information from the checkouts.* To increase the efficiency of communication between the supplier and GO4IT sports I would recommend the introduction of EDI (electronic data interchange) the system is similar to email and allows users to re-sentencing invoices, delivery notes, orders and receipts over the telephone network.Security* Log in pages requiring a specific unique user name requiring a snobbish password to track who logs on and off to restrict usersPossible problems for suggested improvements* 1 of the problems that may arise is the finance to cover the costs for the installation of the systems in place.* Also addition of new feature will mean that staff are not familiar with it and training for staff will be required.Benefits of usi ng new technologyEDIAdvantages* It is much faster, as work does not have to be printed, it is on the screen* The EDI system is easy to use and work can be sent off very well* Information can be sent to other companies, in little then a few minutes instead of days.* The company can be linked up with their bank, suppliers and customers.* Will minimize the amount of paperwork and business can be transacted much faster and more efficiently then is possible through the normal post.Disadvantages* For EDI, computers are relied on, therefore if the systems go tidy sum it will have a huge of affect on the company.* It is very costly for the installation of EDI* The organization has to research into which system would be best for the companyEcommerceAdvantages* Majority of the work of GO4IT sports can be done bonny through the internet, making it much easier.* This would means a lot slight people will have to be employed this will consequence in huge savings for the company as most tran saction will be electronic.* Currently GO4IT sports uses a lot of time to get into contact with suppliers by using the telephone, which can be tedious due to the telephone being engaged by using e-commerce orders could be automatically electronically sent straight to the suppliers.* Team contacts currently have to post the payment to the company, which is very time consuming and not very serious and with using ecommerce an electronic funds transfer could be made.* Promotion of the company can be improved as it is all online presentation of online advertising can be enhanced.* This will also enable the company to advertise their products online and also allow customers to purchase the products directly from the site using their debit/credit card. They can place the desired items in the virtual shop trolley. The company can be fully based on the internet, making it easier for the company and also for customers.Disadvantages* A close relationship between the retail merchant and supp lier is required in order for the system to work* reversive products online will prove to be difficult. The customer may be put off when these areas are taken into account. As the customer will doubtfulness how to send the goods back to their source? Who pays for the return postage? Will the riposte be paid? Will I be left with postcode? How long will it take? Compared to offline experience of returning goods to a shop and it is frustrating for the customer.* Privacy, security, payment, identity, contract. Many issues arise privacy of information, security of that information and payment details, whether or not payment details (eg credit card details) will be misused, identity theft, contract, and, whether we have one or not, what laws and legal jurisdiction apply.MIS(management information systems)For the Buying Manager I would recommend the following improvements* MIS could produce an analysis of patterns of sales in the company* MIS would be able to put peak production need s* What if type questions could be applied to different patterns of salesThe features of the MIS system that could be used by the branch manager are* Production costs can be based on raw material costs* MIS could be used to carry out analysis automatically* Results could be displayed in graphs which are easy to generalize* Monthly graphs could be produced of price comparison with competitors goods or services resulting from regular market research.* Planning, directing, controlling and forecasting decisions.Both managers would expediency from the following points of the MIS system* Warnings could be set if production costs pass along budget.* Warnings could be set if stocks fall below fixed level.